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About Orders, Shipping & Delivery

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Shipping & Delivery

12 articles
Order Issues

5 articles

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Australian International Shipping Fees

Possible International Transaction Fee for Australian Customers. customers shopping within Australia might be charged International transaction fees (or foreign transaction fees) by your bank or credit card issuer, even when the credit card is charge

About Pre-Orders

About items on Pre-Order. If your pre-order includes a discount, be sure to apply it at checkout. Pre-order items typically ship within 2–3 weeks from the order date, depending on operational factors and reception of product at our warehouse. Orders

Lost, Stolen, or Damaged in Transit Orders

We want every order to arrive safe and sound, but sometimes things happen during transit that are outside of our control. Here’s how we handle these situations:. Your order is covered by Seel Package Protection. This protects you if your package is l