Can I make a change to my order after I place it?Updated 9 months ago

If you have any issues with your order, please contact us within 30 days of receiving your order.

Can I make a change to my order after I place it?

If your order hasn't shipped yet and you would like to make a change to it, please reach out to our customer support team immediately with your order number and the details for the edit such as items you would like to change or shipping details you would like to update, and we will try our best to make the necessary changes before your order ships.

Unfortunately, once an order has shipped, we are unable to change any details. Please reach out to our customer support team with any questions about this and we will work toward a solution with you.

Please note: items placed in currencies other than CAD are not editable, so we will have to cancel and refund your order if you would like to make a change.