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Discounts Codes & Sales

How Ponyback Discount Codes, promotions and sales work.

Can you price match my order if I placed it before a sale period?

If your order was placed up to 48 hours before the sale starts, we will be happy to make an adjustment and price match the items if they are marked down in the sale. However, if your order was placed earlier than this or has already shipped, we won't

I forgot to apply mi discount code to my order, what should I do?

Please contact our Customer Service team here providing the information about the code you were trying to use and the order number, and someone will help you!

Can I combine discount codes or promotions?

Only one discount code or promotion can be applied per order. If an automatic discount code is applied, no other discount codes can be used.

Can I use a discount code on an e-gift card?

No. All discount codes are excluded from being used for purchases of e-gift cards.

How can I get an inside scoop on upcoming sales/discounts?

Join our email list to be one of the first to know about sales, discounts, and product launches!. Sign Up Here

Refunds when using a discount code

Any discount codes used with an order will be split evenly between eligible items as a percentage. So when a refund is processed, you will receive the discounted price as a refund.