Can you price match my order if I placed it before a sale period?Updated 5 months ago
If your order was placed up to 48 hours before the sale starts, we will be happy to make an adjustment and price match the items if they are marked down in the sale. However, if your order was placed earlier than this or has already shipped, we won't be able to price match to the sale price.
Price matching during Black Friday and Cyber Monday promotions
During our Black Friday promotions, we do not offer price matching on any items. This policy applies to both our own pricing and competitors’ pricing. Black Friday deals are designed as exclusive, limited-time offers and cannot be adjusted to match prices before or after the promotional period.
We strive to provide the best value possible during this time with competitive pricing and unique discounts. If you have any questions about a specific promotion, our customer support team is here to help. Thank you for understanding and for shopping with us!
Can I Add the Free Headband or Dust Bag to My Previous Order during the Cyber Monday promotion?
The free Headband or Dustbag promotion is exclusively available for orders placed during our Cyber Monday offer, which runs between 8:00am EST 12/01 until 11:59pm EST 12/02. Unfortunately, we are unable to retroactively apply this promotion to previous purchases.
If you need assistance with canceling an unfulfilled order, feel free to contact us—we're happy to help!