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About e-Gift Cards

Everything you need to know about Ponyback E-Giftcards

How do I purchase a Ponyback e-gift card?

You can purchase a Ponyback e-gift card right on our website! Click here to purchase an e-gift card.

How do Ponyback e-gift cards work?

Once you purchase a gift card, you will receive the gift card code via email. You can then enter the gift card code at checkout in the "discount code or gift card" box. As a Canadian-based company, all our Gift Cards are issued in Canadian Dollars (C

Do I have to use the full balance of the E-Giftcard in one order?

No! The amount you spend will simply be deducted from your gift card amount. You can use the remaining balance on a new order you place with us.

Why is my e-gift card showing a different amount than I expected at checkout?

Since we are a Canadian company, e-gift cards are issued in Canadian dollars. If your gift card's dollar value is showing less than you expected in your native currency at checkout, it is likely due to an exchange rate conversion. Our website automat

Can I buy an e-gift card for a friend?

Absolutely! In fact, if you aren't sure what hat size your friend is or what style they would prefer, an e-gift card is the perfect gift. Just place the order for the e-gift card using your details and forward the confirmation email to them! Alternat

Can I use an e-gift card on an order that has a discount code applied?

Yes! Your e-gift card is a method of payment and not a promotion, so you can pay for an order with an e-gift card even if the order has a discount applied.

Can I use a discount code to purchase an E-Gift Card?

No. All discount codes are excluded from being used for purchases of e-gift cards.