Why is my e-gift card showing a different amount than I expected at checkout?Updated 7 hours ago

Our gift cards are issued in Canadian dollars (CAD), US dollars (USD) or Australian dollars (AUD), depending on where they were bought. If you use a card at a checkout in a different currency (for example, a CAD card at a US checkout), its value is converted at the current exchange rate, so the amount shown at checkout will differ from the number on the card.

If your gift card's value still isn't adding up, please reach out to our customer support team with a screenshot of your checkout screen and your gift card number.