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About Returns & Exchanges

General Policy for Returns & Exchanges

Information about our return and exchange policy for Canadian & US orders.

Outside Canada, US and Australia Returns & Exchanges Policy

Information about our return and exchange policy for international orders.

How do I start an exchange or return for a Gift?

We offer free shipping on your first exchange within Canada and the U.S.**. Please note, the exchange window for gifts during the holiday season will be extended past our 30-day window for your convenience. Items ordered from November 1st onwards wil

About Products Marked as Final Sale

Products marked as FINAL SALE. Products marked as Final Sale are not eligible for refunds, exchanges, or returns. These items are clearly identified as "Final Sale" in their product name and on their respective product pages. Please note that this po

Are shipping costs refundable?

Original shipping costs are non-refundable.