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Ponyback Support logo

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Product and Care

What are the hats made of?

The Everyday Fit. This style is currently being updated to be 97% recycled polyester, 3% elastane for improved UV resistance, durability, and shape retention. This change ensures better performance in long sun exposure while maintaining comfort and f

How to take care of the hat

Information about caring for your hat.

Received a damaged or defective product?

If you received a damaged or defective product, we want to help!

Product Safety

Ponyback hats use cylindrical, rare-earth, Neodymium magnets that are safely encapsulated in tubing embedded securely within the seam allowance at the back of the hat. Warning: This product contains small magnets. Swallowed magnets can cause complica