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General Information
Where are the hats made?
Ponyback hats are made in China from a wrap certified manufacturer. If you want to know more about what does it mean to be a Wrap Certified Manufacturer, you can find information here:. http://wrapcompliance.org/certification/
Product Customization
At this time, we don’t offer customization options for our hats. While we understand how important it is to personalize your gear, our current product lineup focuses on pre-designed styles.
About Package Protection
With Checkout+ If your package is lost, stolen, or damaged during transit, simply report it and get a full refund. This fee is 2% of the total cost of the cart. Checkout+ (Free Returns + Package Protection) fee is non-refundable or transferable under